Getting Started

Getting started with Urban Tails™ is simple and stress-free. From checking availability to your first visit, we’ll guide you through every step to ensure the perfect care experience for you and your pet.

How you can get service

From first contact to first visit, here’s the Video along with the steps below to becoming an Urban Tails™ member.

01

Check Availability

Enter your zip code to see if your neighborhood is covered.

02

Schedule Intake Call

A free call to learn about your pet, routine, and needs.

03

Choose Membership

Select your service tier and schedule your recurring visits.

04

Meet & Greet

Your assigned walker meets you and your pet before the first visit.

05

Service Begins

GPS-tracked, report-card-powered care from day one.

Membership & Pricing

Urban Tails™ is a membership service. All pricing details are confirmed during your intake call based on your pets, services, and schedule.

Standard Member

Access recurring pet care with trusted professionals at standard member rates.

What’s Included:
Note:​

Minimum 1 recurring service per week.

Preferred Recurring​

Save $2 per recurring service when you schedule 3+ recurring services per week.

What’s Included:
Note:​

Requires 3 recurring services per week minimum.

Most Popular

Standard Member

Access recurring pet care with trusted professionals at standard member rates.

What’s Included:
Note:​

Minimum 1 recurring service per week.

Membership Cancellation & Terms

Review our cancellation guidelines, service requirements, and membership terms before your care begins. Everything is confirmed during your intake to ensure a smooth experience.

Every visit is backed by certified, insured, and thoroughly vetted pet care professionals.

GPS-Documented Visits

Background Checked & Vetted

Insured​

SOP-Trained & Quality-Audited

Pet Sitters International Member

Pet CPR-Certified

Premium Care for Your Pet Begins Here

Join the Urban Tails™ membership community. Schedule your free intake call today.

Over 10,000+ Trusted Customers