Metro Pet Services LLC, d/b/a Urban Tails™ Pet Care (“Urban Tails,” “we,” “us,” or “our”), operates urbantailspetcare.com (the “Site”) and provides in-home pet care services in the Oklahoma City and Edmond, Oklahoma metro area. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you.
We collect information you provide directly to us, including:
We also automatically collect limited technical information when you visit our Site, such as your browser type, device information, and pages visited, which may involve the use of cookies or similar tracking technologies.
We use the information we collect to:
We work with third-party providers who process personal information on our behalf:
These providers are contractually and technically restricted from using your information for purposes other than providing services to Urban Tails.
If you join our neighborhood waitlist, submit a contact form, or otherwise provide your email address, your information is automatically synced to our Mailchimp mailing list and tagged based on the outcome of your submission (for example: Intake, Waitlist, Coming Soon Priority List, or Manual Review). This helps us organize and route communications appropriately, such as notifying waitlisted contacts when their neighborhood becomes available.
Every marketing email we send includes:
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email, or by emailing us directly at the address listed in Section 8.
Our Site uses Google Analytics 4 (GA4) to measure site-wide traffic, page views, form submissions, and approximate visitor location (such as city and zip code area, derived from IP address), and a functional session cookie to attribute UTM-tagged marketing links (such as those in our Facebook and Instagram posts) to inquiries submitted during the same visit. GA4 is non-essential tracking; where required by law, we obtain your consent before it is activated. Full details are available in our [Cookie Policy]. We do not currently use advertising pixels (such as a Facebook Pixel) or cross-site tracking. You can control cookie preferences through your browser settings and, where offered, our cookie consent banner.
Depending on where you live, you may have rights regarding your personal information, including the right to:
To exercise any of these rights, contact us using the information in Section 8.
We use reasonable administrative and technical safeguards to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Urban Tails™ Pet Care operates as a mobile, in-home service business without a public-facing physical location. For privacy questions, data requests, or to unsubscribe from communications, please contact us at:
Email: contact@urbantailspetcare.com Mailing address: 2524 N. Broadway #607, Edmond, OK 73034, United States
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
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Premium membership-based pet care for Edmond and OKC neighborhoods. W-2 employees. GPS-documented visits. Unmatched standards.
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