Safety Standards

Safety isn’t a feature. It’s the foundation of how Urban Tails™ operates. Here’s what we do so you never have to worry, whether you’re home, at work, or away.

What Insured, Certified, Trusted Means to Us

Multi Step Screening

Every team member undergoes a comprehensive background check, reference verification, and in-person interview before hire.

SOP Training

Every new team member is trained in our Standard Operating Procedures, including pet handling, emergency protocols, and clear communication.

W-2 Employment

Our team members are W-2 employees, not gig contractors. We maintain employer accountability, consistent standards, and coverage continuity.

GPS Documented Visits

Every visit includes GPS tracked arrival, time-stamped departure, photo updates, and a report card delivered to you.

Pet CPR Certified

All Pet care specialists are Pet CPR Certified and trained in First Aid, prepared to respond calmly in any emergency.

Insured​

Urban Tails™ carries full business insurance and bonding, protecting you, your home, and your pet on every visit.

Pet Sitters International Member

Urban Tails™ is a proud member of Pet Sitters International, the leading educational association for professional pet sitters.

Check Coverage for Your Area​

Don’t see your neighborhood or zip code?
Call +1.405.257.0220 or email contact@urbantailspetcare.com to inquire.

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Discover More About Urban Tails™

Learn more about our FAQ’s. Membership Policies, Meet & Greet and Services Coverage Questions.

FAQ’s

Answer to the most common questions about memberships, services, coverage, scheduling, billing, pet care, and service expectations.

Policies

Membership terms and conditions, cancellation policies, Meet & Greet, service windows, scheduling policies.

Premium Care for Your Pet Begins Here

Join the Urban Tails™ membership community. Schedule your free intake call today.

Over 10,000+ Trusted Customers